Global Knowledge provides IT and business skills learning to both public and private sector companies and organisations across France and french-spoken countries. Its core training is focused on Cisco, IBM, Symantec, Brocade, Juniper, Microsoft, VMware, Citrix, Avaya and best practices. This includes ITIL® and PRINCE2® which is tied into business process improvement, project management, business analysis and leadership development. Flexible and tailored learning programmes incorporate classroom, learning on-demand, distant learning, blended learning at training centres, on-site and online, enabling customers to choose when, where and how they want to receive training programmes and learning services.