IMPORTANT: READ THIS VERY CAREFULLY!
The International Association for Six Sigma Certification™ (IASSC™) grants the status of IASSC Certified Black Belt™ (IASSC-CBB™), IASSC Certified Green Belt™ (IASSC-CGB™), IASSC Certified Yellow Belt™ (IASSC-CYB™), IASSC Certified Lean Expert™ (IASSC-CLE™), IASSC Certified Lean Leader™ (IASSC-CLL™) or IASSC Certified Lean Practitioner™ (IASSC-CLP™), to qualifying parties. Each Candidate, IASSC-CBB™, IASSC-CGB™, IASSC-CYB™, IASSC-CLE™, IASSC-CLL™) or IASSC-CLP™, hereby acknowledges and agrees to comply with the applicable Terms and Conditions contained herein.
Authorized Provider: an entity authorized by IASSC to deliver and facilitate IASSC Certification Exams, including IASSC and its third-party agents, The PeopleCert Group, authorized IASSC Accredited Entities, and authorized IASSC Exam Administrators and/or Proctors.
Candidate(s): a person who is attempting to achieve Certification from IASSC.
Certification: the achievement of IASSC Certified Black Belt (IASSC-CBB), IASSC Certified Green Belt (IASSC-CGB), IASSC Certified Yellow Belt (IASSC-CYB), IASSC Certified Lean Expert (IASSC-CLE), IASSC Certified Lean Leader (IASSC-CLL), IASSC Certified Lean Practitioner (IASSC-CLP) based on the terms and conditions defined herein.
“Current” Certification Status is granted to Candidates who have successfully achieved Certification, or Recertification, for a period of three (3) years from the day that the Candidate achieved Certification or Recertification. Candidates that have successfully Recertified, according to the terms and conditions of the IASSC Recertification policy, will maintain a Current Certification Status from the original date of Certification.
“Elapsed” Certification Status is applied to Certifications beyond three years from the day that the Candidate last achieved Certification or Recertification.
“Retired” Certification Status is applied to Certifications that are in Current status at the time of notification by the Certified Candidate that they are retired from the profession associated with the Certification.
“Revoked” Certification Status is applied to Certifications that are withdrawn either at the Candidate’s request or by IASSC due to some form of disciplinary action. IASSC maintains records in the Official IASSC Certification Registry indefinitely for all Candidates and may respond to inquiries regarding Certification Status.
Certification Number: The unique number that is issued, used and applied by IASSC on a Candidate’s Certificate and within the Official IASSC Certification Register as an identifier.
Code of Conduct: the policies and terms detailed here: http://iassc.org/code-of-ethics/
Disciplinary Policy: the policies and terms detailed here: http://iassc.org/disciplinary-policy/
Grandfathered: a provision that exempts an activity or item from new regulations that would otherwise prevent engagement in that activity or use of that item.
IASSC Certification Exam: an examination given to a candidate seeking Certification by IASSC, including but not limited to, the IASSC Black Belt Certification Exam, the IASSC Green Belt Certification Exam, the IASSC Yellow Belt Certification Exam, the IASSC Certified Lean Expert Exam, the IASSC Certified Lean Leader Exam or the IASSC Certified Lean Practitioner Exam, and IASSC Recertification Exams.
IASSC Exam Retake Policy: the policies and terms detailed here: www.iassc.org/question/how-many-times-can-i-retake-the-exams/
IASSC Marks Use Policy: the policies and terms detailed here: http://iassc.org/marks-usage-policy/
IASSC Recertification Policy: the policies and terms detailed here: http://iassc.org/six-sigma-certification/recertification/
IASSC Refund & Exchange Policy: the policies and terms detailed here: http://orders.iassc.org/returns.asp
Official IASSC Certification Register: the registry maintained by IASSC that contains information associated with all Candidate Certifications.
Passing Score: the score earned by a Candidate on an IASSC Certification Exam that is required to achieve Certification subject to the terms detailed herein.
Services: all information, content, products, materials, and services made available to you through www.iassc.org by us and/or third parties.
Site: the iassc.org and/or orders.iassc.org website.
Suspect Exam Session: a Certification Examination Session that produces uncommon results and/or is suspected of improper conduct which may or may not include cheating.
Us: the International Association for Six Sigma Certification.
You: the applicable Candidate, IASSC-CBB, IASSC-CGB, IASSC-CYB, IASSC-CLE, IASSC-CLL or IASSC-CLP.
TERMS & CONDITIONS:
In order to achieve Certification from the International Association for Six Sigma Certification, Candidates must (1) sit for an applicable IASSC Certification Exam, including the IASSC Black Belt Certification Exam, the IASSC Green Belt Certification Exam, the IASSC Yellow Belt Certification Exam, the IASSC Certified Lean Expert Exam, the IASSC Certified Lean Leader Exam or the IASSC Certified Lean Practitioner Exam; (2) have the exam administered through an Authorized Provider; (3) achieve a Passing Score; and (4) comply with all Exam Rules, Policies and Conduct.
The Minimum Passing Score for the IASSC Black Belt Certification Exam, the IASSC Green Belt Certification Exam, and the IASSC Yellow Belt Certification Exam, the IASSC Certified Lean Expert Exam, the IASSC Certified Lean Leader Exam or the IASSC Certified Lean Practitioner Exam is 70%.
Successful Candidates will be (1) granted Certification issued by the International Association for Six Sigma Certification, (2) issued an Electronic or Hard Copy IASSC Certificate along with a Certification Number, (3) added to the Official IASSC Certification Register, and (4) granted the right to use the IASSC Certification Marks and Titles consistent with the IASSC Marks Use Policy.
IASSC recognizes IASSC Certified Professionals according to the IASSC Certification Status and Terms defined herein. Certification will remain in a Current status for a period of three (3) years from the time that the Candidate successfully achieves IASSC Certification. After three (3) years the Certification will be converted to an Elapsed status unless the Candidate Recertifies in accordance with IASSC Recertification requirements. Candidates who have successfully conducted IASSC Certification Exams prior to March 1st, 2017 will be Grandfathered the Certification Status of Current and noted as such in the Official IASSC Certification Register.
Non-Successful Candidates will be given the opportunity to re-attempt Certification according to IASSC Exam Retake Policy. If you do not achieve a passing score on an IASSC Examination on your first attempt, a 2nd sitting for the same examination may not be undertaken within two weeks of the first sitting. A 3rd sitting may not be undertaken within three months of the first sitting. Any subsequent sittings must be at least three months apart from the most recent failed sitting. ATA application candidates are allowed only one retake attempt. ATA candidates that have failed both their original exam and their retake exam must wait at least six months from the date of the original application submittal to reapply for Accreditation. Candidates that pass an exam but do not comply with the Exam Retake Policy may not be granted Certification in IASSC’s sole and absolute discretion.
Candidates agree not to use any reference materials during the exam other than the IASSC Exam Reference Packet that is provided directly by IASSC. Candidates understand that all other reference materials are considered unauthorized reference materials and cannot be viewed or used during the exam, including but not limited to, Books, Manuals, Course Material, Internet References or any collaboration with other individuals.
Candidates suspected of cheating or violating IASSC Exam Rules, Policies, Conduct will be subject to the disciplinary action determined by IASSC in its sole and absolute discretion. In the event of a “Suspect Exam Session”, which may include but is not limited to, results inconsistent with normal results or conduct that is suspicious during exam sessions, IASSC will provide candidate with written notification detailing any and all concerns associated with the “Suspect Exam Session.” Candidate will be given seven days from the time of notification by IASSC to respond and defend the actions of concern noted by IASSC. After IASSC’s review of the Candidate’s response, or after the seven-day period elapses, IASSC will provide written notification of its decision relative to the Suspect Exam Session, and this decision shall be final. Final decisions regarding Suspect Exam Sessions will be made by IASSC based on its best judgment, and Candidate agrees to honor and be bound by IASSC’s final decision.
IASSC reserves the right to require a live interview of the Candidate who has taken part in a Suspect Examination Session for the purpose of evaluating the subject matter knowledge of the Candidate and/or to ask questions about the response submitted by the Candidate to IASSC. Qualified and authorized representatives appointed by IASSC, in its sole discretion, will conduct any applicable interviews.
Candidate understands that the IASSC Certification Exams are valuable, proprietary, and confidential intellectually property and agrees not to copy or attempt to copy, capture or attempt to capture, IASSC Examinations and/or Exam Questions in any form whatsoever. Candidate understands and agrees that the sole permissible purpose and interaction with their use of the IASSC Certification Exams is for the Candidate to complete IASSC Certification Exams as an Examinee in the pursuit of achieving Successful Certification, and that any other use or purpose is strictly unauthorized and will be prosecuted to the maximum degree allowable by law.
IASSC-CBB, IASSC-CGB, IASSC-CYB, IASSC-CLE, IASSC-CLL or IASSC-CLP agrees that IASSC, in its sole discretion, may publicly list the IASSC-CBB, IASSC-CGB, IASSC-CYB, IASSC-CLE, IASSC-CLL or IASSC-CLP details on the IASSC website, and such listing may include, but is not limited to, the Name, Certification Status and Certification dates of any IASSC-CBB, IASSC-CGB, IASSC-CYB, IASSC-CLE, IASSC-CLL or IASSC-CLP, along with other non-confidential information associated with the IASSC-CBB, IASSC-CGB, IASSC-CYB, IASSC-CLE, IASSC-CLL or IASSC-CLP. IASSC has the right to list information concerning the IASSC-CBB, IASSC-CGB, IASSC-CYB, IASSC-CLE, IASSC-CLL or IASSC-CLP within the public Profile, negative or positive, including results of Certification Exams, breaches of code of conduct, etc. Also, the basic IASSC-CBB, IASSC-CGB, IASSC-CYB, IASSC-CLE, IASSC-CLL or IASSC-CLP information that IASSC displays may change from time to time as new information becomes available. Furthermore, Candidates authorize IASSC to disclose, in its sole discretion, the Status of the Candidates Certification to any party who initiates an inquiry as to the Certification Status of a Candidate.
IASSC-CBB, IASSC-CGB, IASSC-CYB, IASSC-CLE, IASSC-CLL, IASSC-CLP and Candidates acknowledge that they will abide by and uphold the terms and conditions of the IASSC Agreements listed herein and the standards of the IASSC Code of Conduct.
GENERAL TERMS & CONDITIONS:
Disclaimer Of Warranties
IASSC PROVIDES ANY AND ALL SERVICES AND INFORMATION ON AN “AS IS” BASIS AND GRANTS NO WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY. IASSC SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation Of Liability And Release
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER IASSC, ITS LICENSORS, SUPPLIERS, PARTNERS, AFFILIATES NOR THIRD-PARTY SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER FORM OF DAMAGES IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, YOUR USE OF THE SITE OR ANY SERVICES, REGARDLESS IF CAUSED BY NEGLIGENCE OR GROSS NEGLIGENCE OF IASSC AND REGARDLESS OF THE FORM OF ACTION, THE BASIS OF THE CLAIM, OR WHETHER OR NOT IASSC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BEYOND THE MONETARY AMOUNT YOU PAID FOR THE SERVICES.
IN THE EVENT YOU HAVE ANY DISPUTE WITH ONE OR MORE THIRD PARTIES AS A RESULT OF YOUR USE OF THE SITE OR THE SERVICES, OR ARE IN ANY WAY DAMAGED AS A RESULT OF ANY THIRD PARTY IN CONNECTION THEREWITH, YOU HEREBY RELEASE AND COVENANT NOT TO SUE OR OTHERWISE MAKE A CLAIM, DEMAND OR FILE ANY LEGAL ACTION OR INSTITUTE ANY LEGAL OR REGULATORY PROCEEDINGS AGAINST US, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, ATTORNEYS, REPRESENTATIVES AND SUPPLIERS FROM, FOR ANY CLAIMS, ACTIONS, DEMANDS OR DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL), OF WHATEVER KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, WHETHER FORESEEABLE OR NOT, DISCLOSED OR UNDISCLOSED.
You agree to defend, indemnify and hold us harmless against any losses, expenses, costs or damages (including our attorneys’ fees, expert fees’ and other costs of litigation) arising from, incurred as a result of, or in any manner related to any claim or action based upon (a) your breach of the terms and conditions contained in this Agreement and/or the Site, (b) your use of the Services, and/or (c) the use of the Services by any other person using your IDs. We may, if necessary, participate in the defense of any such claim or action and any negotiations for its settlement or compromise. No settlement that may adversely affect our rights or obligations shall be made without our prior written approval. We reserve the right, at our own expense and upon notice to you, to assume exclusive defense and control of any such claim or action and then your corresponding obligation to defend will end; however, your duty to indemnify shall continue.
You agree that you will not publish on the Internet, directly or indirectly, any statement about the Services, IASSC or any agent thereof that is defamatory, is published for a commercial purpose (unless expressly agreed by IASSC in writing), constitutes false advertising (including as prohibited by 15 U.S.C. § 1125), is tortious, or is otherwise prohibited by applicable law.
This Agreement shall be governed in accordance with the laws of the State of Arizona, USA, notwithstanding any conflict-of-law provisions to the contrary. Additionally, you also agree that the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995, UN Convention on Contracts for the International Sales of Goods and the Uniform Computer Information Transactions Act (UCITA) will not apply to this Agreement or any interpretation or disputes relating thereto.
Waiver Of Jury Trial
You hereby irrevocably waive your right to trial by jury in any action or proceeding arising out of this Agreement or the transactions relating to its subject matter.
With the exception of IASSC’s claims against you relating to nonpayment or injunctive relief, all disputes and claims relating to this Agreement or any other agreement entered into between the parties, the rights and obligations of the parties, or any other claims or causes of action relating to the making, interpretation, or performance of either party under this Agreement, shall be settled by arbitration in Maricopa County, Arizona, in accordance with the Federal Arbitration Act and the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). Any arbitration proceeding, or any claim in arbitration (including any defense and any claim of setoff or recoupment), must be brought or asserted within one (1) year after the action or inaction occurred that gave rise to such claim or defense, regardless of any statute of limitations, time of discovery statute or rule, savings statute, tolling statute or doctrine, equitable doctrine, or other theory that may be used to extend the time in which a claim or defense can be asserted. Once a written demand for arbitration is made by a party, the other party shall respond to the demand within ten (10) business days; failure to respond will permit the demanding party to seek resolution through litigation in Maricopa County Superior Court. However, in the event the non-responding party attempts to subsequently participate in the Superior Court litigation, the demanding party, at its election, may compel the matter to be arbitrated in accordance with this Agreement. To the extent a party attempts to contest the enforceability of this arbitration provision, arbitrability will be decided by the arbitrator, and the parties hereby waive the portion of A.R.S. § 12-1501 that appears to state that a party may contest arbitrability based upon grounds available in law or in equity for the revocation of any contract. Neither party shall pursue class claims and/or consolidate the arbitration with any other proceeding to which IASSC is a party. Each party must bear its own costs of arbitration; provided, however, that all arbitration fees shall be initially shared equally by the parties. Any failure to equally share arbitration fees prior to the issuance of an arbitration award shall be considered a default and shall permit the non-defaulting party to move for judgment by default, which shall be awarded unless the default is cured within five (5) business days. The arbitrator’s award shall include all arbitration fees, costs and attorneys’ fees for the prevailing party. The arbitrators shall have no authority to amend or modify the terms of the Agreement. Judgment upon the award of the arbitrator shall be submitted for confirmation to the United States District Court for the District of Arizona and, if confirmed, may be subsequently entered in any court having competent jurisdiction. This agreement to arbitrate shall survive any termination or expiration of this Agreement.
Notwithstanding the foregoing, IASSC’s claims against you relating to nonpayment or injunctive relief may be litigated in the Superior Court of Maricopa County, Arizona, and the parties expressly waive any objections to such jurisdiction and venue and irrevocably consent and submit to the personal and subject matter jurisdiction of such court in any action or proceeding. In the event you participate in the Superior Court litigation by asserting any defense and/or claim, IASSC, at its election and while continuing to seek injunctive relief from the Superior Court, may compel all other matters, not pertaining to IASSC’s pursuit of injunctive relief against you, to be arbitrated in accordance with this Agreement.
Class Action Waiver
You hereby agree to waive any class action proceeding or counterclaim against IASSC, its affiliates, successors or assigns, whether at law or equity, regardless of which party brings suit. This waiver shall apply to any matter whatsoever between the parties hereto which arises out of or is related in any way to this Agreement or the Services, the performance of either party and/or your purchase from IASSC, its affiliates, successors or assigns.
In the event of a breach or threatened breach by you of any of the provisions of this Agreement pertaining to intellectual property, disparagement, or unauthorized use of the Site, you hereby consent and agree that IASSC shall be entitled to obtain, as a matter of right hereby granted, a temporary or permanent injunction or other equitable relief against such breach or threatened breach from any court of competent jurisdiction, without the necessity of showing any actual damages or that monetary damages would not afford an adequate remedy, and without the necessity of posting any bond or other security. The aforementioned equitable relief shall be in addition to, not in lieu of, legal remedies, monetary damages or other available forms of relief. Upon the issuance of any injunctive relief, IASSC shall be entitled to recover from you, as part of the its costs, reasonable attorneys’ fees, the amount of which shall be fixed by the court, and shall be made a part of any award or judgment rendered (regardless of whether or not the matter is contested).
Attorneys’ Fees And Legal Expenses
If any proceeding or action shall be brought to recover any amount under this Agreement, or for or on account of any breach hereof, or to enforce or interpret any of the terms, covenants, or conditions of this Agreement, the prevailing party shall be entitled to recover from the other party, as part of the prevailing party’s costs, reasonable attorneys’ fees, the amount of which shall be fixed by the court and/or arbitrator, and shall be made a part of any award or judgment rendered (regardless of whether or not the matter is contested).
This Agreement is personal to you and you may not assign this Agreement or the rights and obligations hereunder to any third party.
No waiver by either party of any default shall be deemed as a waiver of prior or subsequent default of the same of other provisions of this Agreement.
If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction such invalidity shall not affect the validity or operation of any other term, clause or provision, and such invalid term, clause or provision shall be deemed to be severed from the Agreement.
Survival Of Terms
Any provision of this Agreement which by its nature must survive the termination of this Agreement in order to give effect to its meaning shall survive such termination, including but not limited to the ownership, intellectual property rights and licensing provisions set forth in this Agreement.
Limitation On Actions
You agree that any claim or defense arising out of or related to the use of the Site or Services, or otherwise relating to this Agreement, must be brought or asserted within one (1) year after the action or inaction occurred that gave rise to such claim or defense or will be forever barred, regardless of any statute of limitations, time of discovery statute or rule, savings statute, tolling statute or doctrine, equitable doctrine, or other theory that may be used to extend the time in which a claim or defense can be asserted.
I understand that IASSC is not, nor is affiliated with, a governmental agency and that the Lean Six Sigma Industry is not regulated by any state or federal governmental agency or single authority. IASSC Lean Six Sigma Accreditation(s), Certification(s) and Bodies of Knowledge are voluntarily adopted by professionals in the Lean Six Sigma Industry. I understand that when IASSC uses terms such as “Industry”, “The Industry”, “Industry Standard”, “Universally Accepted”, “Generally Accepted” and other generalized terms, the terms are meant as a generalization of IASSC’s characterization of what it believes to be the industry standard and/or majority view of what constitutes the industry standard. I understand that IASSC endeavors to represent the voice of the industry’s majority, and that because it is not practical to survey and interview every organization and professional involved in Lean Six Sigma, IASSC has used reasonable methods and efforts to define and establish Lean Six Sigma standards for the purpose of supplying the Industry with standards that are viable and practical minimum competency standards. I understand that my engagement with IASSC, as described herein, constitutes my agreement with, alignment towards and support of, the IASSC standards, and I will use my best efforts, judgment and actions to uphold and defend these standards.
I understand and agree that IASSC maintains the right to modify all Terms and Conditions herein as it deems necessary from time to time without notice and that it is my responsibility to review all Terms and Conditions on a regular basis.
I understand and agree that the following are incorporated into and made a part of this Agreement: